Terms of Business

All details of business terms, prices & descriptions of items offered for sale in this shop are current, subject to change without prior notice & replace any previously advertised details. 

Availability of goods and ordering

This web site is designed to show only items of stock that are still available for sale, but it is still remotely possible that an item could be sold during your visit to the web site. In the unlikely event of an item being sold by the time you place your order we will inform you by return email. We operate a live web site so please be aware that upon ordering an item it is automatically removed from sale and therefore we ask you not to place an on-line order unless you are committing to purchase. 

Any new customer to us intending to buy edged weapons we require proof that you are over the age of 18. 

Acknowledgment & Acceptance of Orders

No contract will exist between you and us until we have received full payment from you and have dispatched the ordered products. Please note that our initial acknowledgment of your order does not constitute acceptance of that order.

Should we, for any reason, decide not to accept your order we will advise you accordingly and any monies paid will be refunded.

Delivery Charges

All orders are subject to a delivery, packaging and handling charge, the correct charges will be automatically calculated via our shopping basket ordering system and are based on the total weight and size of your order, your location. Please be aware that we reserve the right to alter any miscalculation, plus or minus, and you will be notified prior to shipping and charging of any changes. We do not send parcels via Federal Express, UPS, or any other courier service unless you have your own account with the afore-mentioned companies, and you wish to settle the postal fee personally. We send all goods via UK based postal and courier services with full insurance. Items sent to the African Continent will be sent via Data Post only and carry a further insurance fee to the cost of the customer.

Payment

We currently accept payment via; 

All major credit cards 
Debit cards 
PayPal

All Credit Card payments will be taken in British Pounds Sterling (£). Putsch cannot be held responsible for sudden changes in foreign exchange rates. Please note that we charge 3% credit card surcharge on non-EU country payments.

The terms gold, silver and bronze used on our website

The expressions gold, silver or bronze relate to, especially in the case of decorations, to the grade of the award or the appearance or plating finish of metal items and does not imply a solid metal content of this description unless otherwise stated. (Some silver medals etc will have the content stated ie 900)

Interest free instalment plan

We offer a simple and cost-effective payment instalment scheme to aid your purchase. As soon as your order is confirmed by email, we will require a 25% deposit and the due balance to be paid in full, interest free, within 10 weeks of ordering. Failure to settle the account may result in the loss of your deposit, subject to the discretion of Putsch. (You will need to email your order as this cannot be done through our online store. Once the deposit is received, we will remove the item (or items) from the store)

Selling Your Items

If you would like to sell an individual item or an entire collection please contact us with photographs, descriptions and prices you would like to achieve. After we have reviewed the material and had a chance to correspond, we shall ask you to send your items to us. Once we receive the items and have inspected them, we will then forward payment to you. If both parties fail to reach an agreement and make a deal your items will be returned to you free of postal charge immediately. 

Copyright 

All photographs on the web site are our property and are not to be reproduced without prior permission.

Electronic disclaimer

Due to the complexities of the digital marketplace and this web shop, we reserve the right to refuse a sale if there has been an electronic failure in the pricing of any specific item.

Our Guarantee

All items advertised on this web site are of original period manufacture. We offer a money back guarantee on all of the goods supplied subject to the terms listed below.

  1. Should you be unhappy with any item purchased because it differs from the images or description you must return the item within 7 days of receipt of the goods. If an item is not returned to us within 7 days, it will be considered as sold. We regret that return postage costs are not refundable. 

  2. The refund offer does not apply to any goods that have been damaged, disassembled, tampered with or cleaned in any way after the receipt of the goods by the purchaser.

  3. We supply items for collectors; display purposes only and such items are not intended for actual wear or use. We do not guarantee the fitting of any clothing, footwear or headgear, nor their suitability for being worn.

  4. The responsibility lies with the customer to ensure that any goods ordered are allowed to be imported into your country. If an item has to be returned because it cannot be imported to your country, we can offer other goods to the same value in exchange, less any return postage & import costs incurred by us but are unable to give a refund.

  5. The responsibility lies with the customer to ensure that any goods ordered are allowed to be imported into your country. If an item has to be returned because it cannot be imported to your country, we can offer other goods to the same value in exchange, less any return postage & import costs incurred by us, but we are unable to give refunds.

  6. Any returned items paid for via PayPal will be refunded via PayPal in sterling.

  7. Items and articles are offered to collectors, researchers, and museums for research and collector interest: in other words, legitimate purposes. We do not sell or mail items to persons who are located in countries where such items are forbidden by law. We will never market our items of historical importance to be used for any political purpose or purposes of indoctrination. We have no political view of the Third Reich era.

 

Privacy Policy

The information of the registered members and temporary members will be kept in the database of Putsch and will strictly only be used for the shipments of the purchased goods and the sending of newsletters. If you would like to have your address deleted out of the system, please contact us and we will perform your request within 3 days.

What information do we collect?

You may visit and browse our site anonymously.

We only collect information from you when you:

·       Place an order in which case we will collect your name, e-mail address, mailing address and phone number. 

·       Register on our site in which case we will collect your name, e-mail address, mailing address and phone number. 

·       If our website includes the facility, we will also collect your email address if you register for notification of when we update the site.

 

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

·       To process transactions and contact you regarding your order where appropriate.

·       If you have registered your details, we will automatically complete your details during order processing. Note: You can change your details at any time using the "Change Registered Details" link at the bottom of the webpage.

·       If you have registered for update notification, we will email you when we update the site. Note: If at any time you would like to unsubscribe  from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. 

Credit & debit card information is not collected or stored on our website/server and we have no access to this information, if you are paying by this method you will be taken to our payment provider's approved secure site to make your payment.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits. We do NOT store sensitive or personally identifiable information, such as name, address or credit card details, in our cookies.

For more information about how to control cookies, please refer to your browser's help.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Third party links

Our website may include links to other websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s online privacy protection act compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 18 years of age. Our website and products are all directed to people who are at least 18 years old or older.

Your Consent

By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy

Last Update: 01 SEPT 2019

If we decide to change our privacy policy, we will post those changes on this page.

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